EDTC 6940
Fall 2008

Lesson 1: Consumer Buying Behavior


3.  Types of Consumer Buying Behavior

Tutorial

The four type of consumer buying behavior includes the following:

a. Routine Response/Programmed Behavior:
buying low involvement frequently purchased low cost items; need very little search and decision effort; purchased almost automatically. Examples include soft drinks, snack foods, milk etc.

b. Limited Decision Making: buying product occasionally. When you need to obtain information about unfamiliar brand in a familiar product category, perhaps. Requires a moderate amount of time for information gathering. Examples include Clothes--know product class but not the brand.

c. Extensive Decision: Making/Complex high involvement, unfamiliar, expensive and/or infrequently bought products. High degree of economic/performance/psychological risk. Examples include cars, homes, computers, education. Spend a lot of time seeking information and deciding.
Information from the companies MM; friends and relatives, store personnel etc. Go through all six stages of the buying process.

d. Impulse buying: no conscious planning.

Introduction

1. Types of Consumer Purchase Decisions

2. Stages of Consumer buying behavior process

3. Types of Consumer Buying Behavior

Assessment

 

 

 

 

 

 

 

 

 

 

Home Page


Site created by
Victor Arcenio & Abel Waithaka
© 2008